Customer Service Representative

DPI Specialty Foods, the Northwest's leading specialty foods distributor, currently seeks a Customer Service Representative to provide support to our Inside Sales team at our Tualatin, OR office. The Customer Service Representative is responsible for receiving and processing/editing orders for Retail and Inside Sales staff. 

Schedule is Monday - Friday 8-5

• 2 year degree or equivalent; or the equivalent combination of education and experience.
• A minimum of 2 years related experience required.
• Experience in the food industry is a plus!
• Ability to work accurately in a fast paced environment.
• Excellent customer service skills.
• Attention to detail and strong organizational skills.
• Must be able to be on the phone for long periods of time.
• Strong computer skills.
• Ability to handle multiple tasks.
• Strong verbal and written communication skills.
• Strong problem solving skills.
• Must pass background check and drug screen.

• Receive and process/edit orders.
• Process special item orders.
• Provide assistance to retail sales staff.
• Assist customers and provide information regarding prices, shipping dates or anticipated delays, out of stocks, and suggestive sales.
• Assist customers with will-call orders.
• Recommend substitute items for out of stock items.
• Work closely with warehouse personnel, drivers, and buyers.
• Sort and file miscellaneous paperwork.

Pay starts at $12 per hour.

Full benefit package available after 90 days of employment. This includes medical, dental, vision, employer matching 401k, life insurance, long-term and short-term disability insurance, section 125 flexible spending account, and paid holidays/vacation/sick/floating holidays.

DPI Specialty Foods is an Equal Opportunity Employer.